PlaidCustomer SupportEntry / Junior
Technical Support Engineer
San Francisco HQ, Remote United States, Remote United States, Remote United States, Remote United States, Remote United States, Seattle Office, Remote United States, Remote United StatesApply destination checkedVerified 10/6/2026
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Plaid seeks a full-time remote Technical Support Engineer to manage customer integration issues and ensure product reliability. Candidates must reside in the Pacific Time Zone and possess at least two years of customer-facing experience alongside six months of proficiency in REST APIs, SQL, and coding languages such as JavaScript or Python. The role involves handling ten to twelve daily tickets, troubleshooting technical problems, and collaborating with engineering teams to resolve complex.
Key details
- Full-time remote position requiring Pacific Time Zone availability.
- Requires two years of customer-facing experience and six months of technical skills in REST APIs, SQL, and coding languages.
- Involves managing ten to twelve daily support tickets and troubleshooting integration issues.
- Collaborates with engineering and product teams to resolve complex technical problems.
- Employer offers medical, dental, vision, and 401(k) benefits.