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GoFundMeCustomer SupportEntry / Junior

Technical Support Engineer I

RemoteApply destination checkedVerified 9/10/2026Source updated Aug 24, 2026
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GoFundMe is hiring a remote Technical Support Engineer I to investigate, triage, and document production issues, manage customer communication, and coordinate with senior TSEs. The role requires troubleshooting software, using tools like Postman, Jira, and observability platforms, and writing clear tickets. Candidates must have strong communication, time‑management, and teamwork skills, and experience in enterprise customer service.

Key details

  • Remote position
  • Investigates and documents production issues
  • Uses Postman, Jira, and observability tools
  • Requires enterprise customer service experience
  • Focus on clear communication and time management

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