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Customer.ioOperations & LegalMid-Level

Technical Operations Manager

Americas RemoteApply destination checkedVerified 9/11/2026Source updated Aug 18, 2026
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Summary generated from the verified employer listing

The Technical Operations Manager will work remotely in the Americas, leading the design, build, and maintenance of AI‑assisted internal tools and integrations across Customer.io’s stack. The role focuses on partnering with Automation/AI leads, automating workflows with n8n, Python, and TypeScript, documenting systems, and supporting broader strategic operations. Candidates should have at least three years of technical generalist experience in a B2B SaaS setting, proficiency in Python or TypeScript/Node.js, and familiarity with LLMs, cloud platforms, and SaaS integrations.

Key details

  • Remote position in the Americas
  • Builds AI‑assisted internal tooling and integrations
  • Requires 3+ years in a technical generalist role
  • Proficiency in Python or TypeScript/Node.js
  • Experience with LLMs and cloud platforms

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