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DaveSenior

Sr. Member Experience Manager

United StatesApply destination checkedVerified 9/10/2026
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The Sr. Member Experience Manager at Dave is a full‑time remote role based in the United States. The position leads the Voice of Customer program, turning member feedback from support, app reviews, social media, and surveys into actionable business cases that influence product decisions and leadership priorities. The manager establishes metrics, tracks trends, and links member sentiment to retention, engagement, revenue, and growth, ensuring that member experience improvements align with business outcomes.

Key details

  • Owns the Voice of Customer program
  • Transforms member feedback into business cases
  • Links sentiment to retention, engagement, revenue, and growth
  • Operates remotely within the United States
  • Full‑time employment

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