Customer.ioOperations & LegalSenior
Senior Manager, Information Technology
Americas RemoteApply destination checkedVerified 9/11/2026Source updated Aug 26, 2026
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Senior Manager, Information Technology at Customer.io will lead a small IT team and oversee day‑to‑day operations for a globally distributed workforce. The role involves managing infrastructure, improving processes, and ensuring compliance with security frameworks such as SOC 2 and ISO 27001. The manager will partner with cross‑functional teams, drive scalable solutions, and maintain clear operating rhythms. The position is fully remote within the Americas.
Key details
- Manages a small IT team (IT Manager and IT Support Specialist)
- Oversees infrastructure and day‑to‑day operations for a distributed workforce
- Ensures compliance with SOC 2 and ISO 27001
- Partners with Engineering, People, Legal, and Finance
- Fully remote in the Americas