Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Hopper is hiring a senior full‑stack engineer to lead the realtime and voice layer of its HTS Assist travel AI platform. The remote role (open to candidates in New York or Chicago) involves end‑to‑end ownership of telephony integrations, streaming speech pipelines, and full‑stack feature development using React/TypeScript, Scala or Python, and GCP infrastructure. Candidates should have 6+ years of production experience, real‑time systems expertise, and a strong sense of observability and on‑call responsibilities. The position offers unlimited PTO, a travel stipend, generous parental leave, full medical/dental/vision coverage, and a 401(k) plan.

Key details

• Remote full‑time senior engineer role (NY or Chicago)
• Focus on voice/telephony, speech‑to‑text, and realtime model orchestration
• Tech stack: React/TypeScript, Scala/Python, GCP, Twilio/Amazon Connect
• 6+ years of production software experience required
• Unlimited PTO, travel stipend, full medical/dental/vision, 401(k)