TinesCustomer SupportSenior

Senior Customer Success Manager - East/Public Sector

United States (Remote)Apply destination checkedVerified 9/9/2026Source updated Aug 4, 2026
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Summary generated from the verified employer listing

Tines seeks a Senior Customer Success Manager to support enterprise and public sector accounts remotely from the Eastern Standard Time zone. The role involves driving strategic success planning, onboarding, and adoption for highly regulated clients. Responsibilities include partnering with sales and technical teams to deliver executive business reviews, identify automation opportunities, and expand usage across various business functions. Candidates need at least five years of experience in customer success, with a preference for public sector or regulated industries. The position offers a target annual earnings range of $150,000 to $170,000, combining salary and commission. Applicants must be authorized to work in the United States, as visa sponsorship is not provided.

Key details

  • Remote position requiring a base in the Eastern Standard Time zone.
  • Target annual earnings range from $150,000 to $170,000 including commission.
  • Focuses on enterprise, highly regulated, and public sector accounts.
  • Requires five or more years of experience in customer success or post-sales roles.
  • Applicants must be authorized to work in the United States without visa sponsorship.

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