Senior Customer Solutions Engineer (US East Coast)
Summary generated from the verified employer listing
Sysdig seeks a Senior Customer Solutions Engineer to work remotely from anywhere in the United States. The role involves managing executive‑level relationships with enterprise customers, guiding deployments on Kubernetes and cloud platforms, and aligning technical capabilities with business goals through success planning, workshops, and business reviews. The engineer will support sales renewals, mitigate account risk, mentor junior staff, and collaborate with product, support, and professional services teams. Candidates need at least five years of experience in customer success, solutions engineering, or technical account management within SaaS or cybersecurity, strong cloud‑native and DevSecOps knowledge, and hands‑on Kubernetes troubleshooting skills.
Key details
- Remote full‑time position (USA)
- 5+ years experience in customer success or solutions engineering
- Hands‑on Kubernetes, cloud‑native, and DevSecOps expertise
- Executive‑level stakeholder engagement and account growth
- Mentoring of junior CSMs/CSEs