Principal Product Designer
Summary generated from the verified employer listing
Customer.io seeks a Principal Product Designer for a remote role within the Americas. This senior individual contributor position shapes the company’s design vision and influences product strategy without management responsibilities. The role requires over a decade of experience, specifically in designing for developer audiences and AI-native interfaces. Candidates must demonstrate a track record of organizational impact and a clear philosophy on agentic design. The position involves leading the evolution of the Pluma design system, mentoring staff designers, and partnering with engineering leadership to ensure design intent aligns with shipped products. Benefits include full insurance coverage, unlimited PTO, and a professional development budget.
Key details
- Remote position based in the Americas
- Highest individual contributor design role
- Requires 10+ years of product design experience
- Focus on AI, agentic, and developer-facing interfaces
- Includes 100% insurance coverage and 16 weeks of parental leave