Premium Support Engineer (Singapore, Weekend)
Summary generated from the verified employer listing
Premium Support Engineer at Replit works remotely from Singapore, providing rapid, high‑priority technical assistance to premium customers. The role involves diagnosing complex issues across the platform, coordinating with product and engineering teams, managing incident communications, and improving internal tooling and documentation. Candidates should have at least three years of technical support experience, strong debugging skills in JavaScript or Python, and excellent communication under pressure.
Key details
- Remote position based in Singapore
- Full‑time, high‑priority support for premium customers
- Requires 3+ years technical support experience
- Strong debugging in JavaScript/Python
- Excellent written and verbal communication
