Lead Product Manager, Customer Portal

Veriff seeks a Lead Product Manager for its Customer Portal, a role designed to transition from individual contributor to team leadership. The position involves owning product strategy, discovery, and roadmap execution while partnering with engineering and go-to-market teams. Candidates must demonstrate strong commercial acumen, the ability to define success metrics, and experience leading through influence without formal authority. The role requires managing trade-offs between technical sustainability and business urgency. Benefits include stock options, remote work flexibility, and a paid sabbatical after five years of service.

Key details

• Role is a hybrid IC-to-manager position focused on the Customer Portal product area.
• Responsibilities include owning strategy, roadmap, and continuous customer discovery.
• Candidates must demonstrate commercial thinking and the ability to lead through influence.
• The position involves mentoring product managers and eventually building a team.
• Benefits include stock options, remote work flexibility, and paid sabbatical leave.