Ingénieur(e) Full Stack Senior, HTS Assist// Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform
Summary generated from the verified employer listing
Hopper seeks a Senior Full Stack Engineer to lead the development of HTS Assist, an AI-powered customer support platform for travel. This remote role in Montréal involves owning the real-time voice layer, including telephony integrations and speech pipelines, while contributing to the broader tech stack using React, TypeScript, Scala, and Python on GCP. The engineer will design multi-tenant architectures, implement security compliance, and maintain system observability. Candidates need over six years of experience, strong full-stack skills, and familiarity with real-time systems. Additional experience with conversational AI, CPaaS platforms, or travel industry technologies is considered an asset.
Key details
- Full-time remote position based in Montréal, Québec.
- Requires over six years of software engineering experience with senior-level production responsibility.
- Focus on real-time voice systems, WebRTC/SIP, and low-latency architectures.
- Involves developing React/TypeScript interfaces and Scala/Python backend services on GCP.
- Includes designing multi-tenant architectures and maintaining revenue-critical deployments.