Implementation Engineer, Customer Support (APAC)

Bitwarden seeks a remote Implementation Engineer based in the APAC region to serve as a subject matter expert for its identity security products. The role involves leading proof-of-concept trials, managing new deployments, and advising enterprise customers on best practices for integrating Bitwarden services. Candidates must demonstrate strong problem-solving skills, excellent English communication, and prior experience in technical roles such as Systems or DevOps Engineering. Familiarity with containerization technologies, cloud platforms, and identity protocols is preferred. The position requires collaborating with internal teams to deliver technical demonstrations and document customer feedback to improve product offerings.

Key details

• Role is fully remote and requires the candidate to be located in the APAC region.
• Responsibilities include leading proof-of-concept trials, managing new deployments, and advising on industry best practices.
• Candidates should possess experience in a previous technical position such as Systems, Implementation, or DevOps Engineering.
• Preferred technical familiarity includes Linux, Docker, Kubernetes, and various cloud platforms like AWS, Azure, and GCP.
• The interview process involves meetings with recruiting, engineering management, team members, and executive leadership.