Head of Product, Conversations

Help Scout is hiring a US‑based Head of Product for its Conversations group, a fully remote, full‑time role. The leader will own the vision, roadmap, and monetization of the Inbox and Copilot product lines, drive product strategy hands‑on, and be accountable for revenue growth. As a player‑coach, the role includes hiring and managing product managers as the team expands.

Key details

• Remote, full‑time position
• Open to US‑based candidates only
• Leads the Conversations product group (Inbox and Copilot)
• Responsible for product vision, roadmap, and revenue
• Player‑coach role with future hiring of PMs