Field Support Representative - Colorado

Skydio is hiring a full‑time Field Support Representative to work remotely, preferably based in Colorado and near a major airport. The role involves regional travel across Colorado, Utah, Wyoming and Nebraska to provide on‑site and remote technical support for Skydio’s drone and cloud products, troubleshoot flight and networking issues, and act as a liaison between customers and product teams. Candidates need at least three years of civilian, law‑enforcement or military UAS operation experience and must be able to work flexible hours, including occasional after‑hours support.

Key details

• Remote full‑time position, Colorado preferred
• Requires 3+ years of UAS operation or field support experience
• Travel across CO, UT, WY, and NE for on‑site assistance
• Handles firmware, mission configuration, and cloud network troubleshooting
• Provides training and feedback to improve product and support processes