Director, Technical Services

The Director, Technical Services leads technology transfer, cleaning and process validation across Hims & Hers’ multi‑site manufacturing network, including 503A compounding pharmacies, a 503B outsourcing facility, and a peptide API site. The role defines and owns the network‑wide Technical Services strategy, partners with Operations, Quality, R&D and Engineering, and manages site‑level Technical Services Managers. Responsibilities include developing transfer protocols, cleaning validation programs, process validation for sterile and nonsterile products, and troubleshooting production issues to maintain reliable manufacturing as the network expands.

Key details

• Manages technology transfer, cleaning and process validation across multiple manufacturing sites
• Defines network‑wide Technical Services strategy
• Collaborates with Operations, Quality, R&D and Engineering
• Leads site‑level Technical Services Managers
• Focuses on reliable production and rapid issue resolution