Help ScoutProductExecutive

Director of Product Marketing

United StatesApply destination checkedVerified 9/11/2026
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Help Scout is hiring a US‑based Director of Product Marketing to lead the product marketing function for its remote, full‑time team. Reporting to the VP of Marketing, the role will define positioning, messaging and go‑to‑market strategy, oversee major product launches, and build frameworks that enable sales and other teams. The director will manage a Lead Product Marketing Manager and shape competitive intelligence to support growth of the AI‑driven SaaS platform. Candidates need extensive B2B SaaS or AI product‑marketing experience and prior people‑management experience.

Key details

  • Remote, full‑time role for US applicants only
  • Leads product marketing strategy and major product launches
  • Manages a Lead Product Marketing Manager
  • Requires B2B SaaS or AI platform product‑marketing experience
  • No visa sponsorship provided

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