Director, Commercial Analytics & Insights

The Director, Commercial Analytics & Insights leads data and analytics for Gainsight’s Atlas team, overseeing renewal readiness, performance benchmarking, and executive reporting. Responsibilities include owning data readiness frameworks, evolving renewal metrics, translating KPI needs into product specs, surfacing renewal signals, managing analysts, and maintaining benchmarking libraries. The role requires 10+ years of experience, a bachelor’s degree, and expertise in subscription metrics and data quality. It is a full‑time remote position based in the USA.

Key details

• Full‑time remote role in the USA
• Leads renewal readiness and performance analytics for Atlas
• Manages a team of data analysts
• Requires 10+ years of experience and a bachelor’s degree
• Focus on subscription and recurring revenue metrics