Delivery Manager

Five9 is seeking a Senior Delivery Manager to oversee the end-to-end software release process for its cloud contact center platform. This remote role based in Colombia involves defining release schedules, coordinating cross-functional teams, and managing risks to ensure timely and high-quality deployments. The position requires strong strategic planning skills to align technical outputs with business objectives, alongside proactive stakeholder communication. Candidates must possess a bachelor’s degree and demonstrated experience with Agile methodologies, focusing on continuous improvement and metrics-driven process optimization.

Key details

• Remote position based in Colombia
• Focuses on end-to-end software release management
• Requires expertise in Agile or Scrum methodologies
• Involves coordinating development, QA, and operations teams
• Bachelor’s degree in a relevant field is required