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StediCustomer SupportMid-Level

Customer Success Engineer

Remote in the USA, Hybrid in NYCApply destination checkedVerified 9/11/2026
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Stedi is hiring a remote Customer Success Engineer to support customers in the healthcare clearinghouse space, helping them process claims and eligibility checks via APIs and EDI. The role involves troubleshooting, identifying product gaps, and contributing to documentation while maintaining high responsiveness and customer empathy. Candidates should have technical API experience, a product mindset, and strong organizational skills, with preference for those familiar with revenue cycle management.

Key details

  • Remote in the USA, Hybrid in NYC
  • Full‑time position
  • Focus on API and EDI support
  • Requires technical API experience and product mindset
  • Emphasis on rapid response and customer empathy

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