Customer Engineer

Mixpanel seeks a Customer Engineer to manage the pre-sales technical process for its analytics platform. This remote role involves conducting technical discovery, assessing fit, and designing structured proofs of concept with clear success criteria. The engineer will deliver tailored demonstrations, handle competitive positioning against other analytics tools, and partner with sales teams on deal strategy. After the sale, the role includes supporting cross-sell opportunities that require new technical evaluations. Candidates need experience in B2B SaaS pre-sales, a foundation in data analytics or APIs, and the ability to communicate effectively with both technical and non-technical stakeholders.

Key details

• Remote position based in the United States
• Requires 2 to 4 years of experience in technical pre-sales or solutions engineering
• Focuses on B2B SaaS analytics and event tracking technologies
• Involves leading technical discovery, demos, and proof of concepts
• Collaborates with account executives and delivery engineers