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PagerDutySalesSenior

Account Manager (US)

Remote (USA)Apply destination checkedVerified 9/11/2026Source updated Aug 17, 2026
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PagerDuty is hiring a remote Account Manager for its US customers. The role involves managing a portfolio of existing SaaS accounts, driving product adoption, handling renewals, and identifying expansion opportunities. Candidates should have at least seven years of customer‑facing experience, including four years managing SaaS renewals, and be comfortable using Salesforce and analytics tools such as Gainsight, Tableau, or Looker. A bachelor’s degree or equivalent experience is required, and strong data‑driven account management skills are valued.

Key details

  • Remote position (USA)
  • Manages existing SaaS customer portfolio
  • Focus on renewals, adoption, and expansion
  • 7+ years customer‑facing experience; 4+ years SaaS renewals
  • Requires Salesforce and analytics tool experience

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