Contractor: Senior Quality Engineer
The role
Newsela is on a mission to deliver "meaningful classroom learning for every student." As a Senior Full-Stack Quality Engineer, you will be a critical force in ensuring that mission is delivered through reliable, high-quality software. You will work alongside talented product engineers to test complex front-end applications powered by cloud-based back-end services, internal LLMs, and third-party AI tools.
This is a hands-on, full-stack QE role — not just automation, not just manual. You will own quality end-to-end, moving from story acceptance criteria all the way to production health monitoring.
Why you’ll love this role
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Drive High Impact
Own quality end-to-end within your scrum team and directly support a mission that transforms classroom learning for millions of students.
Modern AI Workflows
Leverage cutting-edge AI tools (like Claude Code and GitHub Copilot) to accelerate test development while testing complex, non-deterministic AI features and LLMs.
Technical Ownership
Build and architect full-stack test frameworks across UI, API, and service layers with autonomy and high visibility.
Collaborative Leadership
Partner closely with cross-functional peers in Product, Design, and Engineering while mentoring mid-level engineers to elevate the overall quality culture.
What You'll Be Doing
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End-to-End Automation & Frameworks
Build, maintain, and execute automated test frameworks and regression suites across UI, API, and service layers using modern AI-assisted practices.
AI & LLM Validation
Test and validate internally built LLMs and external AI tools and services, applying rigorous quality engineering standards to non-deterministic systems.
Scrum & Delivery Ownership
Own test planning, execution, and release support from story validation to production deployment with minimal oversight.
Cross-Functional Collaboration
Partner with Engineering, Product Management, and Product Design early in the lifecycle to refine ambiguous requirements into clear, testable acceptance criteria.
Quality Advocacy & Mentorship
Serve as the team's quality advocate, providing technical guidance, conducting code reviews, and pairing with mid-level quality engineers.
Defect Management & Observability
Establish best practices for defect tracking, triage, and communication while using AI tooling for issue detection, reproduction, and resolution.
About You
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5+ Years Experience
Professional software testing and QA experience within an Agile Scrum environment.
Automation Expertise
5+ years building test frameworks with TypeScript, JavaScript, or Python, including hands-on experience with WebdriverIO or Playwright.
Full-Spectrum Testing
Demonstrated capability across manual, exploratory, regression, integration, API/services, and database testing.
CI/CD & DevOps
Solid understanding of Git branching strategies, PR workflows, and incremental CI/CD deployment pipelines.
AI Tooling Integration
Hands-on experience using AI coding assistants (e.g., Claude Code, GitHub Copilot) as part of your daily workflow, paired with strong critical thinking and quality ownership.
Proactive Communication
Ability to engage actively in all scrum ceremonies, surface release risks and defect trends to stakeholders, and handle production escalation support.
Required Industry & Technical Background
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Industry Experience
EdTech, SaaS/B2B software, or e-learning/online education platforms.
Automation & Test Runners
Playwright, WebdriverIO, or Selenium (E2E browser automation); Jest, Vitest, or Mocha (unit/integration runners).
Performance & Infrastructure
Experience with k6, JMeter, or Locust; test execution via GitHub Actions and AWS.
Observability & Management
Experience with logs/error tracking in Datadog, Sentry, or New Relic; test management using TestRail, Jira, Xray, or Zephyr.
Preferred Qualifications
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Experience testing AI-driven features, LLM outputs, or ML-backed services.
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Familiarity with performance and accessibility testing.
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Experience with cloud platforms (AWS, GCP) and CI/CD pipelines (GitHub Actions, CircleCI).
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Prior background in EdTech or consumer-facing SaaS products.
All offers of employment are contingent upon the successful completion of a background check as part of our pre-employment process.
About Newsela
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.
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